Shipping Policy
At ProseUS, we strive to deliver your orders quickly and reliably. Please read our shipping policy to understand how we process and ship your purchases.
1. Order Processing Time
- Orders are typically processed within 1-2 business days after payment confirmation.
- Orders placed on weekends or holidays will be processed on the next business day.
2. Shipping Methods & Delivery Time
We offer the following shipping options within the United States:
| Shipping Method | Estimated Delivery Time | Cost |
|---|---|---|
| Standard Shipping | 3–7 business days | Calculated at checkout |
| Expedited Shipping | 1–3 business days | Calculated at checkout |
Please note delivery times may vary due to carrier delays or unforeseen circumstances.
3. Shipping Rates
- Shipping fees are calculated based on your location, package weight, and chosen shipping method during checkout.
- Free shipping promotions may apply for orders meeting minimum purchase requirements.
4. Order Tracking
- Once your order ships, you will receive a confirmation email with a tracking number and carrier information.
- You can track your shipment on the carrier’s website for the latest delivery updates.
5. Shipping Restrictions
- Currently, we only ship to addresses within the United States.
- We do not ship to P.O. boxes or APO/FPO addresses at this time.
6. Lost or Damaged Packages
- If your package is lost or arrives damaged, please contact us immediately at [email protected].
- We will work with the carrier to resolve the issue and assist you with a replacement or refund.
7. Contact Us
For any questions regarding shipping, please contact:
📞 +1 (920) 431-9500
📧 [email protected]